Cancellation Policy

We understand that sometimes plans change. That’s why we offer our customers the option to cancel their orders within a specific time frame.

Order Cancellation Terms:

• Orders can be canceled within 24 hours of placing the order.

• Cancellations requested after 24 hours may not be eligible, as the order may have already been processed or shipped.

• To request a cancellation, please contact our support team via
  https://baladi-online.com/contact-us/.

Refund Process:

• Approved cancellations will be refunded to the original payment method used at checkout.

• Refund processing time may vary depending on your issuing bank and can take up to 45 business days to reflect in your account.

• You will receive an email confirmation once your refund has been processed.

Important Notes:

• If the product has already been shipped, cancellation may not be possible. In such cases, please refer to our Return Policy for further assistance.

• Baladi reserves the right to refuse a cancellation request if it does not meet the above terms.

We appreciate your understanding and are here to help with any concerns you may have.